Summary
Overview
Work History
Education
Skills
Timeline
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Ethan Frondoza

Winston-Salem,NC

Summary

Hello, my name is Ethan Frondoza. I'm a proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. I am also a positive, upbeat, and personable person, bringing an innate ability to create welcoming and enjoyable experiences for guests while maintaining high standards of service. I possess a solid understanding of customer service principles and the importance of teamwork and punctuality in a fast-paced environment. As a FOH team member, I am committed to enhancing customer satisfaction while fostering a positive dining experience.

Overview

3
3
years of professional experience
1
1
year of post-secondary education

Work History

FOH Team Member

K-Stop
Winston-Salem, North Carolina
07.2025 - Current
  • Established welcoming atmosphere by greeting each guest warmly.
  • Answered customers' questions, recommended items, and recorded order information.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Resolved customer complaints promptly and professionally, resulting in satisfied guests returning to our establishment.
  • Coordinated with kitchen staff to ensure timely delivery of orders, minimizing wait times for customers.
  • Collaborated with kitchen staff to ensure timely and accurate order preparation.
  • Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
  • Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
  • Collaborated closely with other FOH Team Members during busy shifts to streamline workflow and serve guests more efficiently.

Lifeguard

Brookwood Pool
Clemmons, North Carolina
06.2023 - 06.2024
  • Maintained surveillance of the pool
  • Greet and treat patrons with respect
  • Checked pool for hazardous conditions on arrival and on departure from shift
  • On duty and alert while on shift
  • Ran the Snack Shack for patrons to buy from
  • Attentively monitored swimmers to identify distress.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.

Education

Bachelor of Science in Nursing -

University of North Carolina At Greensboro
Greensboro, NC
08.2025 - Current

High School Diploma -

West Forsyth High School
Clemmons, NC
05.2025

Skills

  • Team collaboration
  • Strong communicator
  • Patron support
  • Time management abilities
  • Customer service
  • Adaptability and flexibility
  • Problem-solving
  • Rules enforcement
  • Professionalism

Timeline

Bachelor of Science in Nursing -

University of North Carolina At Greensboro
08.2025 - Current

FOH Team Member

K-Stop
07.2025 - Current

Lifeguard

Brookwood Pool
06.2023 - 06.2024

High School Diploma -

West Forsyth High School
Ethan Frondoza