Ethan Frostad

• Supported daily living activities, promoting independence and personal choice.

• Assisted with personal care, ensuring dignity and comfort during routines.

• Documenting and logging daily activities with the need for punctuality.

•Followed behaviour support plans, responding calmly to challenging situations.

Delivered fast and high-quality service to enhance customer satisfaction.

• Started off working only ice cream and in two monthss was in charge of maintaining the store.

• By the end of my time at the store I was also a cook.

• Engaged in one-on-one customer sales interactions to understand needs.

• Answering inquiries over the phone and in person.

• I.D. checks.

•Maintaining a standard of cleanliness both front and back of house.

• Stocking and organizing product.

• Maintaining and keeping a certain Standard

• Janitorial experience ranging from small to larger environments.

• Maintenance of a vehicle (BFV, Bradley Fighting Vehicle) under my responsibility.

• Processing and following orders/instructions.

• Instilling lessons of being both a team player and of independence.

• Operating in a confined and fast-paced environment.

• Following food handling procedures when handling raw product.

• Front of House experience through interacting with the customers, cleaning the lobby, and handling change.

• Back of House experience through completing customer's orders in a timely fashion, making sure equipment is cleaned and ready to use, and re-stocking deliveries.

• Branching phone calls to the appropriate department.

• Performing over the counter sales/refunds with both customer and business accounts.

• Greeting and sending out my regards to the customer.

• Janitorial experience through cleaning messes throughout the store floor and bathrooms.

Volunteered and worked with the community.

•Instilled a work ethic and some leadership values.

• Maintaining the Marina's docks and trash boom.

• Important need for communication to lessen the chances of injury.

• Effective with minimal participants.