Hi, I’m
Ethan Galicia
Bakersfield,California
Summary
Dynamic professional adept at multitasking and fostering collaboration in team environments. Bilingual in Spanish, with a proven ability to provide critical support during high-pressure situations, enhancing team performance and efficiency. Experienced in cash handling, customer service, and transaction processing within fast-paced retail settings, consistently ensuring operational excellence. Strong communication skills and meticulous attention to detail drive a commitment to customer satisfaction while maintaining accuracy and effectively resolving conflicts.
Overview
5
years of professional experience
Work History
PetSmart Charities
Cashier
06.2025 - Current
Job overview
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers in selecting products and addressing inquiries.
- Maintained cleanliness and organization of checkout area and store displays.
- Collaborated with team members to enhance customer service experiences.
- Resolved customer complaints promptly, fostering a positive shopping environment.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Irma Figueroa
Construction Worker
04.2021 - 06.2024
Job overview
- Inspected work areas for safety issues before beginning any task.
- Mixed concrete, mortar and other materials to prepare building material.
- Cleaned job sites daily removing debris, dirt and hazardous materials safely.
- Measured distances accurately using tape measures or laser measuring devices.
- Conducted regular maintenance checks on all tools used during construction process ensuring that they were properly functioning at all times.
- Performed various carpentry tasks such as constructing walls, installing doors, windows and siding.
- Notified supervisors of faulty operations and defective materials to improve production.
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
- Sustained safety protocols to maintain secure, proper handling of equipment and materials.
Education
Bakersfield CollegeBakersfield, CA
Some College (No Degree)
Tierra Del SolBakersfield, CA
High School Diploma
06-2023
Skills
- Multitasking
- Task prioritization
- Friendly, positive attitude
- Basic math
- Customer relations
- Excellent communication
- Teamwork and collaboration
- FLUENT IN Spanish
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cash register systems
Affiliations
- I have played football for four years, and I was the captain of the defense in high school
- I love playing sports and being outside
Accomplishments
- I have never missed a day or been late to school, and I always had a 100% attendance rate
- I was always proficient at problem solving
References
- Irma Figueroa (310)-525-4680
- Guillermo Gonzalez (310)-384-9280
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Languages
Spanish
Professional Working