Proven leader and skilled customer service expert, excelled at Hurricane Harbor, Walmart and Gibson Farmers Insurance Agency by fostering team unity and exceeding customer satisfaction goals. Leveraged problem-solving abilities and Microsoft Outlook proficiency to streamline operations and enhance client relations. Demonstrated exceptional conflict resolution and critical thinking, significantly improving loyalty and operational efficiency. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Customer Service
Problem-solving abilities
Active Listening
Critical Thinking
Customer Relations
Problem Resolution
Conflict Resolution
Complaint Handling
Client Relations
Microsoft Outlook
Prioritization
Computer Proficiency