Ethan Graham
Minot,ND
Summary
Enthusiastic team player experienced in providing exceptional customer service in fast-paced environments. Skilled in conflict resolution and food safety practices, consistently contributing to a clean and efficient workspace to enhance guest satisfaction.
Overview
1
1
year of professional experience
Work History
Crew Member
Tropical Smoothie Cafe
Raleigh, North Carolina
04.2024 - 08.2024
- Assisted customers with menu selections, enhancing their dining experience through friendly service.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Served food quickly for positive guest experiences.
- Resolved customer complaints professionally, fostering customer loyalty and satisfaction.
- Collaborated with team members to ensure efficient service during peak hours.
- Prepared fresh smoothies and food items following recipes and safety standards.
- Operated kitchen equipment safely for food preparation and blending.
- Maintained cleanliness of work areas, equipment, and dining spaces to ensure a safe and welcoming environment.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Organized and restocked supplies to support operations and team productivity.
Crew Team Member
united skares of america
Raleigh, NC
05.2023 - 01.2024
- Provided excellent customer service to enhance guest experiences.
- Operated cash registers and processed transactions efficiently.
- Maintained cleanliness and organization of dining areas and workstations.
Education
Bachelor of Science - Physical Education Teaching And Coaching
Minot State University
Minot, ND06-2028
Skills
- Team building
- Customer service
- Conflict resolution
- Food safety practices
- Recipe adherence
- Time management
- Cash handling
- Communication skills
- Organizational skills
- Inventory management
- Cooking
- Beverage preparation
- Multitasking and organization
- Food handling
Accomplishments
- Fdn Misc Cody & Kayla Goetz Athletic Endowment Scholarship
Affiliations
- Football Player at Minot State University
- Track and Field Athlete at Minot State University
Timeline
Crew Member
Tropical Smoothie Cafe
04.2024 - 08.2024
Crew Team Member
united skares of america
05.2023 - 01.2024
Bachelor of Science - Physical Education Teaching And Coaching
Minot State University