Crew Member
Eileen's Colossal Cookies
Urbandale
01.2024 - 05.2024
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Wiped down tables and equipment, swept and refilled stock.
- Assembled and served meals according to specific guest requirements.
- Served food quickly for positive guest experiences.
- Took orders from patrons and input selections into store computer system.
- Drove team success by quickly completing assigned tasks.
- Packed fast food products in approved containers, cups, and bags.
- Maintained an organized work area to ensure efficient operations.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Directed patrons to restrooms and other amenities within facility.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Restocked kitchen supplies including food products and utensils.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Checked expiration dates on all products before serving them to customers.
- Assisted management team with inventory counts of food products and beverage supplies.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Processed payments on cash register and counted back bills and change to patrons.
- Stocked shelves and cases with new or transferred items.
- Interacted pleasantly with guests to deliver quality customer service.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Educated customers on menu items, product ingredients and nutritional values.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
