Summary
Overview
Work History
Education
Skills
Timeline
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Ethan Grimm

Shepherdsville,KY

Summary

Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations. Profit-minded Sales Professional with demonstrated success driving sustained revenue by working and connecting with customers. Industrious sales professional with solid history of surpassing objectives by promoting products while demonstrating enhanced people skills. Talented at generating leads and closing high-volume sales. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Diligent salesman with experience in retail settings. Focused on keeping merchandise presentable to maximize business revenue. Effectively demonstrates products, overcomes objections and closes sales. Persuasive in negotiating contracts and diplomatic in communicating with customers to build long-term, productive relationships. Territory Sales Representative driven to create new customers within short amount of time. Motivated to generate and increase sales while delivering top-notch customer care. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages sales tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs. Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.

Overview

6
6
years of professional experience

Work History

Sales Associate/Customer Service Specialist Head Cashier

Up In Smoke Vapor
Shepherdsville, KY
02.2022 - Current
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved perfect attendance and on-time record.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Prepared large cash deposits with zero discrepancies.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.
  • Solved customer challenges by offering relevant products and services.

Shift Manager

Arby's Restaurant
Radcliff, KY
09.2021 - 01.2022
  • Trained and mentored new employees to maximize team performance.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Cooperated with coworkers to improve customer experience and manage storefront.

Sales Representative

Eagle Smoke Shop
Radcliff, KY
06.2021 - 08.2021
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
  • Retained excellent client satisfaction ratings through outstanding service delivery

Package Handler

Amazon
Shepherdsville, KY
04.2020 - 07.2020
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Assembled, sealed and loaded hundreds of packages into correct trucks per shift.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Followed verbal and written instructions to properly move and ship products.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Loaded package containers onto forklifts and transported into packaging areas.

Cook Trainer

Buffalo Wings & Rings - Omaha Ne
Elizabethtown, KY
08.2019 - 02.2020
  • Stayed current on specialized kitchen terminology and menu item abbreviations to best train workers for fast-paced work.
  • Implemented training for front-of-house team members to understand kitchen procedures.
  • Monitored and managed kitchen staff during busy rush periods to maintain service levels.
  • Supported management strategies to build cooperative and skilled kitchen team.
  • Enforced cooking, plating and garnishing rules across shifts and staff members.
  • Cooked same meals over and over during shifts with exact quality results.
  • Directed team in off-peak ingredient preparation and restocking work.
  • Trained cooks to maintain clean, organized and sanitary workstations.
  • Coordinated group training to share kitchen procedure changes.

Front Counter Associate/ Lead Cook

Dairy Queen Grill & Chill
Elizabethtown, KY
01.2015 - 01.2020
  • Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly line cooks to monitor food safety and order accuracy.
  • Prepared ingredients ahead of time to promote efficiency in dish garnishing.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Delegated jobs within kitchen depending on restaurant traffic and employee skill.
  • Cleaned kitchen area, counters, food preparation areas and utensils
  • Demonstrated knowledge and applied proper food handling standards
  • Managed multiple tasks in high-volume environment
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Processed sales transactions using POS system.

Education

High School Diploma -

Elizabethtown High School
Elizabethtown, KY
05.2019

Skills

  • Cash Handling
  • Sales Expertise
  • Store Opening and Closing
  • Time Management
  • Product Recommendations
  • Order Processing
  • POS System Operations
  • Customer Service
  • Answering Customer Questions
  • Credit and Cash Transactions
  • Persuasive Selling
  • Commission Sales
  • Cash Register Operations
  • Membership Sales
  • Sales Leadership
  • Returns and Refunds
  • Microsoft PowerPoint
  • Register Preparation
  • Customer Understanding

Timeline

Sales Associate/Customer Service Specialist Head Cashier

Up In Smoke Vapor
02.2022 - Current

Shift Manager

Arby's Restaurant
09.2021 - 01.2022

Sales Representative

Eagle Smoke Shop
06.2021 - 08.2021

Package Handler

Amazon
04.2020 - 07.2020

Cook Trainer

Buffalo Wings & Rings - Omaha Ne
08.2019 - 02.2020

Front Counter Associate/ Lead Cook

Dairy Queen Grill & Chill
01.2015 - 01.2020

High School Diploma -

Elizabethtown High School
Ethan Grimm