Ethan Guevara
Peoria,AZ
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, and other knowledge taught to me to help the company succeed.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Discount Tire
09.2019 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
Education
High School Diploma -
Peoria High School
Peoria, AZ05.2018
Skills
- Task Delegation
- Product and Service Knowledge
- Operations Management
- Staff Development
- Critical thinking
- Team building
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
Discount Tire
09.2019 - Current
High School Diploma -
Peoria High School
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