Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Ethan Guillaume

Boca Raton,FL

Summary

Good Morning,


My name is Ethan Guillaume and I have experience in customer service and an education in Christian Counseling from Liberty University. I am a member/youth and general ministry volunteer at CrossBridge Church. I was informed of this opportunity by my dear friend Pastor Rob Taylor. Im interested in job opportunities, (paid or unpaid) Internships/apprenticeship opportunities, or even a informational tour of your campus, learning more about the structure of your ministry counseling program. I appreciate your time and patience.


Best wishes,

Ethan Guillaume


Overview

1
1
year of professional experience

Work History

Customer Service Representative

The Home Depot
06.2020 - 10.2021
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Maintained up-to-date knowledge of product and service changes.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Education

Bachelor of Science - Christian Counseling

Liberty University
Lynchburg, VA
06-2025

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Relationship building
  • Conflict resolution
  • Client relations

Affiliations

  • CROSSBRIDGE CHURCH

Timeline

Customer Service Representative

The Home Depot
06.2020 - 10.2021

Bachelor of Science - Christian Counseling

Liberty University

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Ethan Guillaume