Ethan Hall
Boonville,IN
Summary
Dynamic and dedicated fast food worker with proven customer service skills at Dairy Queen Grill & Chill. Demonstrated expertise in cash handling and food safety compliance, consistently enhancing customer satisfaction and operational efficiency. Recognized for a positive attitude and ability to thrive in high-pressure environments, contributing to a clean and welcoming dining experience.
Overview
1
1
year of professional experience
Work History
Fast Food Worker
Dairy Queen Grill & Chill
Newburgh, IN
06.2022 - 04.2023
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
- Processed orders on POS system and accepted cash and charge payments.
- Upheld health and safety standards by regularly cleaning cooking equipment, utensils, and surfaces throughout the establishment.
- Demonstrated flexibility in schedule availability, ensuring adequate staffing levels were maintained during peak hours or unexpected absences.
- Trained newly hired employees on routine tasks and customer service.
- Made change and returned correct cash and coin to patrons.
- Streamlined order processing by accurately taking and inputting orders to minimize wait time for customers.
- Promoted specials and upsold menu items, resulting in increased sales revenue for the restaurant.
- Collaborated with team members to introduce new menu items, driving increased interest from regular customers.
- Maintained strict adherence to health and safety regulations, contributing to safe dining environment.
- Participated in ongoing training sessions to stay up-to-date on industry trends and best practices.
- Supported kitchen staff by washing dishes promptly after use, allowing chefs more time to focus on preparing meals.
- Resolved customer complaints with professionalism, restoring customer confidence in our service.
- Implemented waste reduction strategy, contributing to cost savings and environmental sustainability.
- Trained new staff on operational procedures, ensuring consistency in service delivery.
- Loaded dishwasher and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Accurately operated cash register to process customer payments.
- Improved kitchen organization, streamlining food preparation tasks and reducing order preparation times.
- Provided feedback on customer preferences, informing adjustments to menu offerings.
Education
GED -
Warrick Pathways & Career Center
Boonville, IN05-2025
Skills
- Customer service
- Positive attitude and enthusiasm
- Cleaning and sanitation
- Fast and efficient service worker
- Cash handling proficiency
- Late-night shift availability
- Sanitation and cleanliness
- Personal hygiene maintenance
- Accustomed to shift work
- Attention to detail focus
Timeline
Fast Food Worker
Dairy Queen Grill & Chill
06.2022 - 04.2023
GED -
Warrick Pathways & Career Center