Ethan Hayden
Yelm,WA
Summary
Results-driven teller with a proven track record in managing daily transactions and resolving customer inquiries. Skilled in enhancing member satisfaction and collaborating with teams to improve service quality.
Overview
8
8
years of professional experience
Work History
Teller
BECU
Tukwila, WA
06.2025 - Current
- Processed cash deposits, withdrawals, and transfers accurately to ensure seamless transactions.
- Assisted members with account inquiries, delivering consistent exceptional service to enhance member satisfaction.
- Educated and referred members for qualifying products and services, aligning solutions with their financial goals.
Quotation Specialist
Graybar Electric
Renton, WA
06.2022 - 10.2024
- Tracked pricing and inventory availability using SAP to ensure accurate product information.
- Communicated with suppliers to obtain competitive pricing information.
- Supported sales team by managing daily transactions and responding to phone calls and emails.
Front End Supervisor
Fred Meyer
Maple Valley, WA
01.2019 - 01.2022
- Managed daily customer transactions, ensuring accuracy of cash drawer balances at end of day.
- Resolved customer inquiries and issues, contributing to a positive shopping experience.
- Collaborated with management to create strategies that improved front-end efficiency and service quality.
Education
High School Diploma -
Tahoma High School
Maple Valley, WA06-2018
Skills
- Transaction processing
- Cash handling
- Customer relationship management
- Account management
- Customer account education
- Bank software utilization
Teller Goals
- 2025 reached 172.68% of referral goal
- 2026 YTD 114.21% of refferal goal and 100% Applications to Booked Ratio
- 9.816/10 Feel Like Valued Member, 9.875/10 Inquiry Problem Resolved
- 5 new tellers mentored
Timeline
Teller
BECU
06.2025 - Current
Quotation Specialist
Graybar Electric
06.2022 - 10.2024
Front End Supervisor
Fred Meyer
01.2019 - 01.2022
High School Diploma -
Tahoma High School