Ethan Hinson
Flower Mound
Summary
Dynamic leader with proven success in driving sales growth and customer satisfaction at Twin Creeks Golf Club. Excelled in staff scheduling and tournament operations, managing a team of 15+. Skilled in interpersonal communication and time management, fostering strong client relationships and team performance.
Overview
7
7
years of professional experience
Work History
Assistant General Manager
Twin Creeks Golf Club
04.2023 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Tournament Operations Manager
Cowboys Golf Club
07.2020 - 04.2023
- Manage and coach a staff of over 15 team members in customer service and tournament operation duties.
- Manage tournament operations during a 2.7 million year in 2022.
- Assist in developing in monthly in house tournament series and special promotions highlighting exceptional guest experiences.
- Assist in golf operations during a 8.6 million year in 2022.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
First Assistant
Cowboys Golf Club
03.2020 - 07.2020
- Scheduling for all Outside Services
- Assist in tournament operations
- Assist in Pro Shop activities with thorough knowledge of the tee sheet.
Tournament Coordinator
Cowboys Golf Club
03.2018 - 03.2020
- Led outside services in day of tournament activities.
Outside Services Attendant
Cowboys Golf Club
08.2017 - 03.2018
- Helped in guest services as well as any activity related to golf.
- Monitored and maintained organized work space, confirming efficient operations.
Education
Bachelor of Science - Education
University of Texas At Arlington
Arlington, TX08.2019
Skills
- Scheduling Staff
- Time management
- Excellent interpersonal and communication skills
- Delegating Assignments and Tasks
- Experience in most golf positions
- Fun and energetic
Timeline
Assistant General Manager
Twin Creeks Golf Club
04.2023 - Current
Tournament Operations Manager
Cowboys Golf Club
07.2020 - 04.2023
First Assistant
Cowboys Golf Club
03.2020 - 07.2020
Tournament Coordinator
Cowboys Golf Club
03.2018 - 03.2020
Outside Services Attendant
Cowboys Golf Club
08.2017 - 03.2018
Bachelor of Science - Education
University of Texas At Arlington
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