Aubry Williams
Des Moines
Summary
Versatile Bar Manager adept at overcoming challenges and streamlining operations. Transforms deficient operations into successful enterprises. Motivational leader and problem solver. Onboard and supervise bar staff to continuously improve team performance and hit revenue objectives. Experienced manager with 8 years of restaurant experience and forward-thinking, analytical approaches to meet business challenges.
Skilled Assistant General Manager with background in overseeing daily operations, managing team members, and enhancing productivity. Strong leadership abilities, customer service skills, and strategic planning knowledge are key strengths. Previous role resulted in increased operational efficiency and improved team performance. Committed to fostering positive work environments and driving business success.
Overview
15
15
years of professional experience
2013
2013
years of post-secondary education
Work History
Assistant General Manager
Backpocket Pin and Pixel
Johnston
12.2023 - Current
- Oversaw daily operations to ensure smooth workflow and customer satisfaction.
- Coordinated staff schedules to maintain adequate coverage during peak hours.
- Implemented training programs for new employees to enhance service quality.
- Managed inventory levels to ensure product availability and minimize waste.
- Collaborated with vendors to negotiate favorable terms and enhance product offerings.
- Facilitated team meetings to improve communication and drive team cohesion.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Managed daily operations of the store, including scheduling and supervising staff.
- Assisted in the recruitment process by conducting interviews with prospective candidates.
- Prepared weekly schedules for staff members based on their availability.
- Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
Restaurant Manager
Bar Louie
West Des Moines
12.2022 - 12.2023
- Managed daily restaurant operations and maintained high service standards.
- Supervised staff training and development to enhance team performance.
- Coordinated scheduling to optimize labor costs and meet customer demand.
Bar Manager
RocTaproom Inc.
Ankeny
06.2019 - 11.2022
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
- Increased profits with enhanced inventory oversight and strategic pricing adjustments.
- Followed all safety requirements for alcohol service and maintained network of available ride services for inebriated customers.
- Shrunk inventory costs through proactive evaluation and adjustment of vendor relationships.
- Maximized customer service by training staff, overseeing operations and resolving issues.
Assistant Restaurant Manager
Hy-Vee Market Grille
West Des Moines
07.2011 - 06.2019
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Pitched in to help host, waitstaff and bussers during exceptionally busy times such as dinner hour.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Recruited and hired employees offering talent, charisma and experience to restaurant team.
- Motivated staff to perform at peak efficiency and quality.
Education
High School Diploma -
Chariton High School
Chariton, IAGeneral Education
Indian Hills Community College
Ottumwa, IASkills
- Health Code Compliance
- Problem Solving
- Anticipating Problems
- Supply Ordering and Management
- Scheduling Staff
- Inventory Management
- Recruitment and Hiring
- Training and Onboarding
- Money Handling
- Liquor Law Compliance
- Performance Improvement
- Back of House Management
- Front of House Management
- Portion Control
- Conflict Resolution
Timeline
Assistant General Manager
Backpocket Pin and Pixel
12.2023 - Current
Restaurant Manager
Bar Louie
12.2022 - 12.2023
Bar Manager
RocTaproom Inc.
06.2019 - 11.2022
Assistant Restaurant Manager
Hy-Vee Market Grille
07.2011 - 06.2019
High School Diploma -
Chariton High School
General Education
Indian Hills Community College