Ethan Irons
Lawrence,KS
Summary
Dynamic and detail-oriented retail professional with over 5 years of experience in sales, operations, and customer relations within the apparel and sports sectors. Demonstrated expertise in cultivating strong client relationships, managing complex orders, and delivering exceptional service that enhances customer satisfaction. Recognized for a collaborative approach, effective communication skills, and innovative problem-solving abilities that drive team success. Committed to contributing to organizational goals while fostering a positive experience for all clients.
Overview
2026
2026
years of professional experience
Work History
Team Sales Lead
Rally House
03.2025 - Current
- Lead sales and merchandising operations, managing daily retail functions and supporting store goals.
- Provide personalized service to high-volume clients, ensuring product accuracy and timely fulfillment.
- Collaborate with corporate vendors and inventory teams to coordinate special events, deliveries and restocks.
- Mentor and train sales associates on client engagement and operational procedures.
- Promoted to Sales Lead from Sales Associate after 8 months.
Operations Assistant
Sporting Kaw Valley
01.2020 - Current
- Provide reliable seasonal assistance with youth camps and tryouts, demonstrating adaptability and organization in high-paced environments.
- Create a calm environment for parents and players in a high stress situations.
- Collaborate with management regarding communications, scheduling, and member services.
Retail Sales Associate
Old Navy
2021 - 2022
- Enhanced customer satisfaction through personalized service and product recommendations.
- Managed inventory levels using point-of-sale systems to optimize stock availability.
Sales Associate
Vans Corporation
01.2018 - 2020
- Delivered strong customer service and visual merchandising execution across high-traffic retail environments.
- Processed sales, managed stock, and collaborated with management to meet sales goals and maintain brand standards.
- Enhanced customer experience through personalized service and product recommendations.
Customer Service / Sales
Tree Hive Food Products
01.2018 - 01.2019
- Supported marketing and sales efforts with grocery retailers and restaurants, coordinating local deliveries and product demonstrations.
- Created promotional strategies with company leadership to build customer base and strengthen brand presence including attending national trade shows.
Education
Bachelor of Arts - Vocal Performance
Kansas State University
Manhattan, KS05-2024
Skills
- Client & Account Relationship Management
- Order Coordination & Fulfillment
- Retail Merchandising & Inventory Control
- Communication & Customer Engagement
- Process Improvement & Problem Solving
- Organized and Efficient
- Calm Under Pressure
- Open-Minded and Coachable
- Stockroom management
- Microsoft Office / Google Workspace
Timeline
Team Sales Lead
Rally House
03.2025 - Current
Operations Assistant
Sporting Kaw Valley
01.2020 - Current
Sales Associate
Vans Corporation
01.2018 - 2020
Customer Service / Sales
Tree Hive Food Products
01.2018 - 01.2019
Retail Sales Associate
Old Navy
2021 - 2022
Bachelor of Arts - Vocal Performance
Kansas State University