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Dedicated Customer Service Professional with a record of accomplishment in trend tracking, complex problem-solving, and high-priority troubleshooting. Highly effective communicator skilled at cultivating relationships and consistently exceeding performance goals. Meticulously detail-oriented while managing high call volumes; expert in investigative research, account management, and transaction processing.

Supported operational efficiency through 15 years of experience in office management, restaurant and bar management, and fundraising event coordination. Provided exceptional customer service and administrative support to improve organizational performance. Seeking a position in a fast casual restaurant environment. Open to relocation to Lillian, AL; Pensacola, FL; or Foley, AL. Authorized to work in the US for any employer.
Assisted in planning and coordinating fundraising events to support organizational goals. Collaborated with team members to communicate effectively and adapt to changing needs. Supported donor relations and managed event logistics to create memorable fundraising experiences.

Broadcast Media Professional with a robust background in visual styling and production, excelling in brand storytelling across various platforms. Known for combining analytical insight with creative vision, leading to enhanced audience engagement through strategic visual narratives and data-driven content strategies. Dedicated to exploring innovative media communication methods while promoting collaboration to elevate operational efficiency. Proven Project Manager with extensive experience in orchestrating support and resource management to meet project objectives, recognized for fostering positive team morale and driving stakeholder engagement.

TALENT ACQUISITION/RECRUITMENT –DELIVERY HEAD Domestic and International Talent Management Portfolio Senior Delivery Head/People Head for Talent Acquisition and Management Leader with both strategic and execution experience in Talent Management Leader focusing on talent acquisition initiatives and solutions. Supports Executive teams in executing Talent Management strategies by reviewing current state vs future state and creating the roadmap to successful implementation of initiatives. Building, managing and supporting teams through collaborative teamwork and through servant leadership is my forte. Mentor Team Members, Engagement handling, Client Handling, stakeholder management, Delivery handling, Account Handling and Hands on Recruitments. Responsible for managing delivery, stakeholder management and team of global recruitment / international recruitment in US, CANADA and INDIA. Highly organized and self-motivated professional experienced in project management, team development and process improvement. Skilled in developing and implementing strategies to increase efficiency and performance. Passionate about driving business growth and creating positive work environment. Hardworking Associate Director knowledgeable about business practices in the industry. Adept at supporting and enhancing operations with a decisive leadership style and strategic approach to decision making.

Ethan Jefferson

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