Ethan Jones
Summary
Meticulous individual with strong background in guest service environments and sales. Adaptable, energetic and customer-oriented individual with exceptional listening skills. Devoted to delivering quality service and exceeding expectations.
Overview
6
6
years of professional experience
Work History
Educator
Lululemon Athletica
11.2021 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Managed efficient cash register operations.
Lab Technician
Envivo Health
10.2020 - 08.2021
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Maintained documentation on tests performed in lab.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Monitored testing procedures to meet criteria and maintain quality control.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Front Desk Receptionist
Etown Swim And Fitness Center
08.2018 - 03.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Front Desk Representative
Karma Yoga And Hot Yoga
06.2017 - 03.2020
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Trained new staff members the studio operations.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Used time management and efficient cleaning methods to keep the studio clean and welcoming to guest.
Education
Bachelor of Science - Business Administration, Focused in Marketing.
University of Louisville
Louisville, KY12.2022
Associate of Arts -
Elizabethtown Community And Technical College
Elizabethtown, KY12.2020
High School Diploma -
Elizabethtown High School
Elizabethtown, KY05.2019
Skills
- Time Management
- Sales Expertise
- Credit and Cash Payments
- Professional Relationships
- Guest Satisfaction
- Customer Service
Timeline
Educator
Lululemon Athletica
11.2021 - Current
Lab Technician
Envivo Health
10.2020 - 08.2021
Front Desk Receptionist
Etown Swim And Fitness Center
08.2018 - 03.2020
Front Desk Representative
Karma Yoga And Hot Yoga
06.2017 - 03.2020
Bachelor of Science - Business Administration, Focused in Marketing.
University of Louisville
Associate of Arts -
Elizabethtown Community And Technical College
High School Diploma -
Elizabethtown High School
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