Ethan Jones
Fort Bragg,CA
Summary
Dynamic and results-oriented professional with a proven track record at North Coast Brewing, adept in effective time management and exceptional communication. Showcasing a strong work ethic and collaborative spirit. Achieved significant workflow efficiency and customer satisfaction, embodying both hard and soft skills essential for success.
Overview
5
5
years of professional experience
Work History
Events Team Member
Matt Rowland Events
05.2023 - 06.2024
- Maintained accurate records of brewing activities, enabling data-driven decision making for process improvements.
- Collaborated with team members for smooth operations, resulting in reduced downtime and improved workflow.
- Worked closely with quality control teams for ensuring consistency across multiple batches of brews produced.
- Enhanced product quality with rigorous testing and adherence to strict cleanliness standards.
- Troubleshot issues within brewing equipment promptly to minimize downtime while maintaining high-quality outputs.
Head Tour Guide
Mendocino County Railroad
04.2021 - 06.2023
- Trained new hires in company policies, customer service standards, and tour content to maintain consistent quality across the team.
- Ensured guest safety by implementing strict adherence to safety policies and procedures during tours.
- Adapted tours according to audience demographics, tailoring content to meet diverse interests and learning styles.
- Managed large groups effectively, ensuring clear communication and organization throughout the tour experience.
- Enhanced visitor experience by developing engaging and informative tour content.
- Addressed customer concerns promptly and professionally, resulting in improved satisfaction ratings.
Brewer
North Coast Brewing
04.2019 - 03.2021
- Maintained accurate records of brewing activities, enabling data-driven decision making for process improvements.
- Collaborated with team members for smooth operations, resulting in reduced downtime and improved workflow.
- Worked closely with quality control teams for ensuring consistency across multiple batches of brews produced.
- Enhanced product quality with rigorous testing and adherence to strict cleanliness standards.
- Troubleshot issues within brewing equipment promptly to minimize downtime while maintaining high-quality outputs.
Education
High School Dimploma -
Fort Bragg High School
Fort Bragg, CA06.2017
Skills
- Effective Time Management
- Exceptional Communication
- Strong Work Ethic
Timeline
Events Team Member
Matt Rowland Events
05.2023 - 06.2024
Head Tour Guide
Mendocino County Railroad
04.2021 - 06.2023
Brewer
North Coast Brewing
04.2019 - 03.2021
High School Dimploma -
Fort Bragg High School