Ethan Jones
Howell,MI
Summary
Dedicated healthcare professional with experience at Deaconess Midtown Hospital, excelling in patient transport and safety. Proven ability to enhance patient communication and confidentiality while training new staff. Recognized for delivering exceptional customer service and maintaining high standards of care, ensuring a positive experience for all patients and visitors.
Overview
3
3
years of professional experience
Work History
Patient Transportere
Deaconess Midtown Hospital
01.2024 - 05.2025
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Warmly greeted patients and visitors and made each feel welcome.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
Front Desk Receptionist
Pain Management Center
09.2022 - 12.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Education
High School Diploma -
Harwood High School
Evansville05.2021
Skills
- Patient communication
- Patient safety
- Patient confidentiality
- Customer service
- Patient transportation
- Patient transport
- Professionalism and ethics
Timeline
Patient Transportere
Deaconess Midtown Hospital
01.2024 - 05.2025
Front Desk Receptionist
Pain Management Center
09.2022 - 12.2023
High School Diploma -
Harwood High School
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