Ethan Kamen
Birmingham,MI
Summary
I am a responsible, efficient worker with years of experience in the service industry. My main focus has always been customer satisfaction, and I am equipped with communication skills from my time at Salvatore Scallopini and the Kellogg Center. I am a dedicated professional who collaborates well with others, and completes tasks above standard expectations.
Overview
4
4
years of professional experience
Work History
Banquet Server
Kellogg Hotel & Conference Center
09.2024 - Current
- Arranged linens and table settings according to seating plan and event theme.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Backwaiter
Salvatore Scallopini
07.2021 - 08.2023
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Collaborated well with other food runners to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone and answered customer questions.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and prepping ready to eat foods.
Education
Bachelor of Arts - Hospitality Business
Michigan State University
East Lansing, MI05.2026
High School Diploma -
Ernest W. Seaholm High School
Birmingham, MI06.2022
Skills
- Strong teamwork
- Customer service focus
- Reliability and punctuality
- Cleanliness and hygiene
- Payment handling
- Guest Reception
- Organization
- Effective Multitasking
- Patience and Empathy
Affiliations
- Club Managment Association of America (CMAA)
- Eta Sigma Delta (ESD)
- National Society of Leadership and Success (NSLS)
Accomplishments
- Scholar Athlete Award from Seaholm High School
- Varsity Football Player and Wrestler at Seaholm High School
- Soccer Team Captain at Seaholm High School
- Deans List at Michigan State University 2023 and 2024
Timeline
Banquet Server
Kellogg Hotel & Conference Center
09.2024 - Current
Backwaiter
Salvatore Scallopini
07.2021 - 08.2023
Bachelor of Arts - Hospitality Business
Michigan State University
High School Diploma -
Ernest W. Seaholm High School
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