Summary
Overview
Work History
Education
Skills
Timeline
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Ethan Kellman

The Bronx,NY

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Natural You
The Bronx, NY
06.2022 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Updated account information to maintain customer records.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Processed customer service orders promptly to increase customer satisfaction.

Education

General High School Diploma - Academic Program

James Madison High School
02.2024

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Data Entry
  • Customer Relations
  • Computer Proficiency
  • Client Relations
  • Professional telephone demeanor
  • Product Knowledge
  • Order Processing
  • Order Fulfillment
  • Stock management
  • Product Promotion

Timeline

Customer Service Representative

Natural You
06.2022 - Current

General High School Diploma - Academic Program

James Madison High School
Ethan Kellman