Ethan Knox
Macomb,MI
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Mortgage Loan Officer
Rocket Mortgage
Detroit, MI
06.2025 - Current
- Guided clients through the full mortgage process while coordinating with internal and third‑party partners to ensure accurate documentation and regulatory compliance.
- Managed a high‑volume portfolio of 100+ client profiles, maintaining workflow accuracy and delivering timely updates.
- Processed and safeguarded sensitive financial documents with zero security incidents, demonstrating strong risk management and interpersonal skills.
- Educated clients and concerned parties on mortgage products and industry regulations.
Server
Buffalo Wild Wings
Saginaw, MI
01.2022 - 05.2025
- Delivered exceptional customer service in fast-paced environment.
- Managed table assignments and coordinated team efforts for efficient service.
- Trained new staff on menu items, service protocols, and POS system use.
- Resolved customer concerns promptly to maintain positive atmosphere.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Science - Finance
Saginaw Valley State University
Bay City, MI05-2025
Skills
- Goal oriented
- Financial analysis
- Document analysis
- Proficient in Microsoft Office
- Analytical and critical thinking
- Process improvement
Certification
- Bloomberg Certificates: BFF, BMC, ESG
- SAFE Certified through the NMLS
Timeline
Mortgage Loan Officer
Rocket Mortgage
06.2025 - Current
Server
Buffalo Wild Wings
01.2022 - 05.2025
Bachelor of Science - Finance
Saginaw Valley State University