Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Ethan Loukinen

Boulder

Summary

Dynamic and results-oriented professional with a proven track record in fast-paced environments, such as DoorDash, where efficient multitasking and excellent time management led to consistently meeting delivery times. Skilled in problem solving and maintaining a professional appearance, I excel in customer service, ensuring satisfaction and loyalty. Demonstrated ability to quickly adapt, learn, and improve operational efficiencies.

Overview

5
5
years of professional experience

Work History

Dasher

DoorDash
02.2024 - Current
  • Served customers promptly by quickly collecting and delivering orders.
  • Kept delivery vehicle clean and neat to maintain a positive reputation and maximize customer satisfaction.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.

Barista

Biggby Coffee
03.2023 - 02.2024
  • Operated espresso machines, coffee brewers, blenders and other equipment to create beverages and food items.
  • Memorized recipes and procedures in order to be as efficient as possible.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Handled money regularly, accurately counted and catalogued its movement.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Technical Specialist

Northern Michigan University - Lydia Olsen Library
08.2022 - 12.2022
  • Guided staff technology use, handling troubleshooting and all maintenance related to computers and electronics.
  • Improved systems with addition of new features and infrastructure.
  • Authored best practices documentation for general use of machines and specific programs.
  • Researched which new products should be purchased for use in the library.

Personal Shopper

Walmart
03.2020 - 08.2022
  • Fulfilled grocery and general merchandise orders for customer pickup.
  • Memorized store layouts to fulfill orders using the shortest and most efficient routes to collect items.
  • Tracked substitutions and informed customers of changes.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Actively coordinated my roles with other employees to be as efficient as possible.

Education

No Degree - Engineering

Front Range Community College
Longmont CO

High School Diploma -

Marquette Senior Highschool
Marquette MI
06-2021

Skills

  • Professional appearance
  • Efficient multitasking
  • Food safety
  • Pleasant customer service and positive attitude
  • Payment handling
  • Excellent time management
  • Very experienced in problem solving and critical thinking
  • Quick learner
  • Skilled and naturally excell with computers

Hobbies

  • I have a strong passion for enjoying, learning about and sharing my love for whiskey with those around me.
  • I am an avid hiker with a general love for the outdoors and being in nature.
  • Currently learning Japanese to aid my interest in their culture and further immerse myself in it.

Timeline

Dasher

DoorDash
02.2024 - Current

Barista

Biggby Coffee
03.2023 - 02.2024

Technical Specialist

Northern Michigan University - Lydia Olsen Library
08.2022 - 12.2022

Personal Shopper

Walmart
03.2020 - 08.2022

No Degree - Engineering

Front Range Community College

High School Diploma -

Marquette Senior Highschool

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Ethan Loukinen