Versatile professional with experience in administrative operations, property management, team leadership, and high-volume customer service. Skilled in coordinating complex workflows, managing records and financial processes, resolving client concerns, and training team members. Proven ability to stay organized, communicate effectively, and perform efficiently in fast-paced environments while balancing multiple responsibilities.
Work History
Sushi Chef
1 Year 6 Months
Mikuni | 02.2025 - Current
Prepared high-quality sushi and sashimi using traditional techniques and fresh ingredients.
Developed new sushi rolls based on seasonal ingredients and customer preferences.
Trained junior chefs in sushi preparation techniques and food safety standards.
Collaborated with kitchen staff to optimize workflow during peak service hours.
Maintained cleanliness and organization of kitchen workspace to ensure compliance with health regulations.
Administrative Assistant
2 Years 9 Months
Nielsen P.M. INC. | 05.2022 - 02.2025
Managed office operations, client scheduling for over 100 separate owners, and tenant communications to ensure smooth daily functions
Processed and oversaw lease agreements, maintenance requests, and monthly rent collection
Maintained organized records and processed documentation for over 5,000 past and present tenants
Assisted in financial reporting, budgeting, and data entry through AppFolio to support property management functions
Handled nuanced and aggressive tenant interactions, deescalating intense situations leaving both parties satisfied
Overhauled key management system, manually organizing over 2,500 separate units
Shift Lead/Sandwich Artist
5 Months
Sourdough & CO | 04.2023 - 09.2023
Supervised a team of up to 6 employees, ensuring smooth operations and customer satisfaction
Trained new hires in food preparation, customer service, and store policies
Managed cash handling upwards of $1000, register operations, and closing procedures
Provided high-quality service in a fast-paced environment, reducing customer waiting times
Team Member
5 Months
Daves Hot Chicken | 11.2022 - 04.2023
Delivered excellent customer service and handled high-volume transactions efficiently
Assisted in kitchen operations, ensuring food quality and compliance with health regulations
Maintained cleanliness and organization in the workplace, contributing to operational efficiency
Education
Bachelor of Science - Criminal Justice
Sacramento State University, CSUS | Sacramento, California | 05.2027
Oak Ridge High School | El Dorado Hills, California | 05.2023
Director of Marketing and Business Development at The Kerry Thomson Group/HRE Commercial IncDirector of Marketing and Business Development at The Kerry Thomson Group/HRE Commercial Inc