Ethan LUKEY
Independece,KY
Summary
Dynamic professional with a proven track record at Fifth Third Bank, excelling in financial analysis and compliance auditing. Recognized for enhancing customer service and achieving higher sales conversion rates through effective communication and team collaboration. Adept at multitasking and organization, driving results in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Personal Banker
Fifth Third Bank
Highland Heights , KY
09.2024 - Current
- Maintained compliance with banking regulations, safeguarding customer and institutional interests.
- Collaborated with team members to enhance branch operations and improve customer service.
- Analyzed customer financial situations to provide tailored advice and solutions.
Warehouse Picker
Saddle Creek Logistics
01.2023 - 05.2024
- Reduced product damage, carefully inspecting items for defects before packaging, and reporting any issues promptly.
- Increased order fulfillment rates by implementing effective time-management strategies during peak periods.
- Completed routine equipment inspections and basic maintenance tasks, like battery charging or replacing worn parts, ensuring smooth operations and minimizing downtime.
Customer Associate
Lowes Home Improvment
02.2020 - 06.2023
- Provided personalized recommendations, leading to higher sales conversion rates.
- Balancing workload efficiently by prioritizing tasks based on urgency or importance.
- Collaborating with other departments when necessary for swift resolution of complex cases.
Education
Associate of Applied Science - Business Administration
BCTC
Lexington, KY05.2024
Skills
- Financial analysis
- Sales strategy
- Team collaboration
- Compliance auditing
- Effective communication
- Customer service
- Banking regulations
- Time management
- MS Excel
- Inventory control
- Conflict resolution
- Multitasking and organization
Timeline
Personal Banker
Fifth Third Bank
09.2024 - Current
Warehouse Picker
Saddle Creek Logistics
01.2023 - 05.2024
Customer Associate
Lowes Home Improvment
02.2020 - 06.2023
Associate of Applied Science - Business Administration
BCTC