Ethan Mathers
Hamilton
Summary
Adaptable leader with strong interpersonal communication skills and a focus on team development. Experienced in managing diverse operational aspects, ensuring compliance, and resolving customer concerns effectively.
Overview
4
4
years of professional experience
1
1
Certification
Work History
General Manager
BBQ Integrated
West Chester
07.2023 - Current
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Trained and developed multiple assistant managers including General Managers for other restaurants within company
- Consistently delivered low Prime Costs while keeping a hospitable environment for guests and employees
Kitchen Manager
BBQ Integrated
Grove City
01.2022 - 04.2023
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Service Manager
BBQ Integrated
Dayton
09.2022 - 03.2023
- Managed service staff to ensure customer satisfaction and compliance with company policies.
- Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems.
- Upheld team productivity and quality objectives by setting and maintaining clear benchmarks for service.
Education
Some College (No Degree) - Mechanical Engineering
Wright State University
Dayton, OHSkills
- Adaptability to change
- Critical thinking
- Staff training and development
- Relationship building
- P&L management
- Exceptional interpersonal communication
- Team leadership
- Time and resource optimization
- Budget coordination
- Problem resolution
Certification
Serv-Safe Manager
Timeline
General Manager
BBQ Integrated
07.2023 - Current
Service Manager
BBQ Integrated
09.2022 - 03.2023
Kitchen Manager
BBQ Integrated
01.2022 - 04.2023
Some College (No Degree) - Mechanical Engineering
Wright State University