Ethan Mathewson
Lehi,UT
Summary
Hardworking employee, adept in sales, staff supervision, and enhancing customer relationships. Excelled in analytical thinking and problem-solving, driving product and service improvements. Consistently recognized for hard work, attention to detail, and communication skills.
Overview
5
5
years of professional experience
Work History
Shift Leader
Momentum Indoor Climbing
11.2021 - Current
- Enforced company policies, regulations, and standards among desk staff.
- Cultivated positive costumer relationships to foster an inclusive and enthusiastic membership base.
- Maintained database systems to track and analyze operational data.
- Evaluated customer needs and feedback to drive product and service improvements.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Intimately understand all products available and sell them according to customer needs and desires.
Head Coach
Momentum Indoor Climbing
01.2021 - 08.2023
- Coordinate with management to discuss team needs and create training plans.
- Discussed goals with each athlete to ascertain what they hope to accomplish and tailor training programs to match those goals.
- Developed athletes technique and physical strength by tailoring drills and workouts to individual needs.
- Collaborated with assistant coaches to use individuals skills to benefit each athlete.
Solar Sales Representative
Solar Energy Partners
05.2021 - 08.2021
- Generated solar energy customer leads to develop new accounts.
- Discussed solar benefits with customers and drew comparisons with power company rates and drawbacks.
- Provide up-to-date and accurate information to customers on available products and explain the benefits of each product.
- Produced quotes, proposals and contracts as part of sales process.
- Followed-up with warm prospects to deepen connections and convert leads.
Teaching Assistant
Brigham Young University
09.2019 - 05.2021
- Supported professor in developing curriculum materials, tailoring instruction to meet diverse learning needs.
- Enhanced students' understanding of complex concepts with by leading section discussions.
- Led tutoring sessions for students requiring additional support on assignments and understanding course material.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
Education
Philosophy
Brigham Young University
Provo, UTSkills
- Problem-solving
- Strong verbal and written communication
- Analytical Thinking
- Staff training and supervision
- POS system operation
- Safety processes and procedures
- Sales and upselling
- Interpersonal relations
Accomplishments
- Competed in 2 Junior World Climbing Championships.
- Participated on a committee organizing a city-wide youth event.
- Served a 2 year church service mission.
Timeline
Shift Leader
Momentum Indoor Climbing
11.2021 - Current
Solar Sales Representative
Solar Energy Partners
05.2021 - 08.2021
Head Coach
Momentum Indoor Climbing
01.2021 - 08.2023
Teaching Assistant
Brigham Young University
09.2019 - 05.2021
Philosophy
Brigham Young University
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