Ethan Matthews
Conway,AR
Summary
Diligent and dependable worker with a sales and customer service background, actively seeking an entry-level position. Excels independently and as part of a team, possessing strong communication skills and a genuine interest in fostering relationships. Committed to continuous growth and development, eager to leverage skills and experience to contribute to a dynamic work environment. Plans to pursue a master's degree in a work-related field following graduation, dedicated to advancing knowledge and expertise to make a meaningful impact in the industry.
Overview
6
6
years of professional experience
Work History
Bank Teller II
Centennial Bank
02.2024 - Current
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Salesman
The Furniture Consignment Place
11.2022 - 11.2023
- Developed strong client relationships through consistent communication and exceptional customer service.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales by offering advice on purchases and promoting additional products.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
Server
Buffalo Wild Wings
05.2022 - 08.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Larry's Pizza
05.2019 - 09.2019
- Delivered exceptional food service to customer, ensuring satisfaction at their tables.
- Maintained a clean, organized, and welcoming atmosphere for guests.
- Managed payment transactions efficiently and prepared workstations for daily operations.
- Demonstrated strong physical endurance and effective conflict resolution abilities in a fast-paced environment.
Education
BBA - Finance
University of Central Arkansas
Conway, AR12-2024
Skills
- Attention to detail
- Professionalism and courtesy
- Interpersonal skills, adept at working collaboratively
- Proficiency in Excel and Microsoft applications
- Strong problem-solving abilities
Timeline
Bank Teller II
Centennial Bank
02.2024 - Current
Salesman
The Furniture Consignment Place
11.2022 - 11.2023
Server
Buffalo Wild Wings
05.2022 - 08.2022
Server
Larry's Pizza
05.2019 - 09.2019
BBA - Finance
University of Central Arkansas
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