Ethan McGimsey
Knoxville,TN
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
Crothall Healthcare Inc.
Knoxville, TN
12.2022 - 12.2023
- Patrolled work areas to inspect operations, identify concerns and implement corrective actions.
- Collaborated with team members to improve performance and implement training updates.
- Resolved customer complaints and reported issues to senior management.
- Assigned tasks to team members based on their strengths and skill sets.
- Identified areas of improvement within the department and implemented necessary changes.
- Enforced company policies fairly while maintaining an open door policy for staff concerns.
- Delegated tasks to multiple employees while maintaining efficient workplace.
Shift Leader
Crothall Healthcare Inc.
Knoxville, TN
04.2022 - 12.2022
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
- Scheduled team members for shifts based on business needs and customer demand.
- Coached team members to increase productivity and reduce workplace accidents.
Patient Flow Coordinator
Crothall Healthcare Inc.
Knoxville, TN
09.2018 - 04.2022
- Assisted with customer requests and answered questions to improve satisfaction.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Worked with cross-functional teams to achieve goals.
Education
Associate of Occupational Science in Computer Programming -
Fountainhead college of technology
Skills
- Staff Scheduling
- Strategic Planning
- Inventory Management
- Schedule Management
- Safety Understanding
- Continuous Improvement
- Patient Flow Management
- Patient Care Coordination
- Interdepartmental Collaboration
- Healthcare Operations
- Customer Service
- Critical Thinking Skills
- C
- C#
- CSS
- HTML
- Java
- JavaScript
- MySQL
- IntelliJ
- Text Editors
- Visual Studios
- SQL Server
- MS Word
- Excel
- PowerPoint
- Windows 7, Vista, 10
Skills Abilities
C, C#, CSS, HTML, Java, JavaScript, MySQL, IntelliJ, Text Editors, Visual Studios, SQL Server, MS Word, Excel, PowerPoint, Outlook, Windows 7, Vista, 10
References
References available upon request.
Timeline
Shift Supervisor
Crothall Healthcare Inc.
12.2022 - 12.2023
Shift Leader
Crothall Healthcare Inc.
04.2022 - 12.2022
Patient Flow Coordinator
Crothall Healthcare Inc.
09.2018 - 04.2022
Associate of Occupational Science in Computer Programming -
Fountainhead college of technology
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