Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
Timeline
Generic

Ethan Mendicino

Kissimmee

Summary

Friendly and motivated guest service and sales professional with experience in fast-paced hospitality and consultative sales environments. Proven ability to build relationships, exceed customer expectations, and guide clients through meaningful purchases. Passionate about the Disney brand and eager to help families create lifelong memories through Disney Vacation Club membership. Dynamic Server Manager with a strong background in consultative sales and guest service. Expertise in upselling and cross-selling, consistently increasing average check size and building lasting relationships through personalized recommendations. Enthusiastic professional with a versatile background in hospitality and sales. Known for exceptional communication and active listening, effectively delivering Disney-style service while achieving impressive sales outcomes. Results-driven professional with a passion for Disney brand experiences. Proven skills in guest service excellence and consultative sales techniques, consistently achieving upselling goals and enhancing customer satisfaction.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server Manager

Avocado Mexican Grill
Kissimmee
03.2024 - Current
  • Provided exceptional table service in a high-volume, tourist-driven environment
  • Regularly upsold food and drink options, increasing average check size by 15%
  • Built rapport with guests, often making personalized recommendations based on their tastes and occasions
  • Handled large groups and special events with grace, efficiency, and Disney-style courtesy

Salesperson

Dyer Chevrolet
Lake Wales
12.2023 - 03.2024
  • Delivered personalized vehicle consultations based on client needs, lifestyle, and budget
  • Achieved 130% of monthly sales quota through trust-based sales conversations
  • Educated clients on financing and long-term value of purchases, mirroring DVC’s value-based selling
  • Maintained positive relationships leading to multiple referrals

Education

High School Diploma -

PA Cyber
Pittsburgh, PA
06-2023

Skills

  • Guest Service Excellence
  • Consultative Sales Techniques
  • Disney Brand Knowledge & Passion
  • Communication & Active Listening
  • CRM / Lead Tracking Tools
  • Upselling & Cross-Selling
  • Objection Handling
  • Vacation Planning Support
  • Cultural Sensitivity
  • Team Collaboration
  • Conflict resolution

Languages

English
Native/ Bilingual
Spanish
Limited
Italian
Limited

Certification

  • Studying for Real Estate License

Affiliations

  • Fitness & Wellness Enthusiast
    Committed to a healthy lifestyle with regular gym sessions, group classes, and meal planning — demonstrating discipline, time management, and positive energy.
  • Multilingual Communication Practice
    Practice and grow Spanish, ASL, and Italian through language apps, community events, and casual conversations to better serve diverse guests from around the world.
  • Hospitality & Guest Experience Observation
    Frequently observe and take notes on guest service strategies while visiting local restaurants, theme parks, and hotels — always learning how to improve guest satisfaction.

Timeline

Server Manager

Avocado Mexican Grill
03.2024 - Current

Salesperson

Dyer Chevrolet
12.2023 - 03.2024

High School Diploma -

PA Cyber