Answered questions from customers regarding insurance coverage eligibility requirements.
Proficient in electronic medical health record
Adhered safety protocols when handling hazardous drugs or materials in accordance with OSHA standards.
Provided psychoeducational information to patients regarding medication and usage
Performed administrative duties such as filing, data entry, answering phones.
Worked in a collaborated setting with physicians and nurse practitioners to coordinate medications for patients via telehealth
Verified accuracy of patient information on prescription orders.
Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
Host
Benihana
Cupertino, CA
03.2020 - 06.2022
Managed dining room layout to maximize efficiency of staff members.
Processed payments from customers using a POS system.
Managed incoming calls during busy shifts.
Resolved conflicts between customers when necessary.
Took reservations over phone and in person.
Provided customers with accurate wait times and monitored waiting list.
Education
Bachelor of Arts - Psychology
San Jose State University
San Jose, CA
05-2024
Associate of Arts - Psychology
De Anza College
Cupertino, CA
12-2022
Selected Coursework
Completed Courses: Abnormal Psychology, Introduction to Psychobiology, Research Methods in Psychology, Psychology of Wellness, Psychology of Adolescence, Psychology Writing Workshop, Neuroscience, Child Psychopathology, Adult Psychopathology, Psychology of Personality, Clinical Psychology
Courses in Progress: Psychology Tests and Measures, Psychology Advanced Research Methods, Cognition, Psychology Current Issues Capstone
Certification
California State Board Certified Pharmacy Technician