Ethan Morles
San Antonio,TX
Summary
Being reliable Walmart associate, enhancing customer satisfaction and order accuracy through meticulous attention to detail and superior customer service skills. Expert in managing priorities and fostering teamwork, and consistently display abilities to improve operational efficiency. Skilled in customer engagement and complaint resolution, ensuring a positive experience.
Overview
5
5
years of professional experience
Work History
Online Grocery Associate
Walmart
08.2021 - Current
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Maintained store cleanliness standards within the online grocery area, contributing to an appealing shopping environment for all customers.
- Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Contributed to a positive work environment through effective communication and teamwork among fellow associates.
- Adhered to company policies regarding food safety, handling procedures, and sanitation guidelines throughout the entire online grocery operation.
- Participated in regular team meetings to discuss operational improvements, share feedback, and address any challenges faced in daily tasks.
Cook
Wingstop
09.2019 - 08.2021
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
Education
No Degree - Buisness Marketing
University of The Incarnate Word
San Antonio, TX05.2025
High School Diploma -
Macarthur High School
San Antonio, TX06.2019
Skills
- Customer Engagement
- Customer Service
- Planning and Organization
- Customer Relations
- Product Recommendations
- Sales proficiency
Timeline
Online Grocery Associate
Walmart
08.2021 - Current
Cook
Wingstop
09.2019 - 08.2021
No Degree - Buisness Marketing
University of The Incarnate Word
High School Diploma -
Macarthur High School
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