Ethan Navarro
New York,NY
Summary
Customer service professional with 10+ years of experience in public-facing, high-traffic environments. Skilled in supporting shared-use spaces, coordinating schedules, processing payments, and maintaining clean, safe facilities during active use. Extensive familiarity with rehearsal and performance environments through lifelong work in theatre. Reliable, detail-oriented, and comfortable working independently during evening and weekend shifts.
Overview
11
11
years of professional experience
Work History
Bartender/Shift Manager
Stafili Wine Cafe
New York, New York
03.2021 - 11.2025
Managed space readiness, customer service, opening/closing duties, POS transactions, and end-of-day restoration in a high-volume environment. Served as primary point of contact during unsupervised shifts.
Server/Barback
Therapy
New York, NY
02.2018 - 03.2020
Supported facilities upkeep, cleanliness, and guest flow during nightclub and performance events.
Lead Server
Burger and Lobster
New York, NY
12.2014 - 03.2020
Maintained safety, cleanliness, and traffic flow during large-scale service periods; trusted with independent shift coverage.
Skills
- Lifelong experience working in theatre environments as an actor, technician, and front-of-house staff member
- Early experience managing box office operations, technical support, and audience services at a community theatre
- Strong understanding of the needs of artists using rehearsal and studio spaces
- Comfortable standing for extended periods and lifting up to 25 lbs
- Familiar with maintaining shared-use facilities during active occupancy
Core Competencies
Customer Service • Studio & Shared-Space Support • Facilities Maintenance •POS & Payment Processing • Independent Shift Coverage • Written & Verbal Communication
Relevant Experience
Company Member / Theatre Artist — Adult Film NYC
- Supported rehearsals and events through space setup, breakdown, scheduling coordination, and maintenance of clean,safe studio environments. Collaborated closely with artists and staff; supported front-of-house operations andaccessibility needs.
Timeline
Bartender/Shift Manager
Stafili Wine Cafe
03.2021 - 11.2025
Server/Barback
Therapy
02.2018 - 03.2020
Lead Server
Burger and Lobster
12.2014 - 03.2020