Grant Waters
Spring Lake,NJ
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
31
31
years of professional experience
Work History
Bartender Shift Manager
MJ's Pizza Bar And Grill
Neptune , NJ
10.2010 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Trained all new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Completed accurate inventory records to thwart malicious activities and maintain organized and profitable establishment.
- Scheduled parties, banquets or sporting events and allocated optimal staff and resources to properly execute.
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Completed regular bar inventories and daily requisition sheets and increased sales and profits.
- Set up glassware, liquor and other necessary supplies for special events.
- Orchestrated numerous private parties, business meetings and formal engagements.
Bartender
Zachary's
West Long Branch, NJ
06.2000 - 10.2010
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Bartender/Server
T.G.I. FRIDAY'S - Bar & Restaurant
Eatontown, NJ
10.1995 - 02.2005
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Increased sales significantly by upselling higher-end products to customers.
Education
High School Diploma -
Long Branch High School
Long Branch, NJ06.1990
Skills
- Guest Satisfaction
- Database Interface and Query Software
- Food and Beverage Service
- Changing Beer Kegs
- Outstanding Customer Service
- Supply Ordering and Management
- Money Handling
- Responsible Alcohol Service
- Menu Memorization
- Managing Deliveries
- Patron Rapport
- Staff Scheduling
- Reconciling Cash Drawers
- Liquor, Beer and Wine Knowledge
- Employee Performance Evaluations
- Front of House Management
- Delegating Assignments and Tasks
- Investigating Complaints
- Ordering Bar Supplies
- High-Volume Environments
- Hospitality and Guest Service
- Anticipating Problems
- Anticipating Guest Needs
- Station Preparation
- Calm and Pleasant Demeanor
- Hosting Functions
Timeline
Bartender Shift Manager
MJ's Pizza Bar And Grill
10.2010 - Current
Bartender
Zachary's
06.2000 - 10.2010
Bartender/Server
T.G.I. FRIDAY'S - Bar & Restaurant
10.1995 - 02.2005
High School Diploma -
Long Branch High School