Ethan Naylor
Summary
Dynamic head waiter with expertise in customer service, effective communication, and inventory management. Committed to fostering a collaborative team atmosphere while delivering timely and high-quality service to enhance guest satisfaction.
Overview
4
4
years of professional experience
Work History
Head Waiter
Backdoor Saloon
Prudenville
06.2023 - Current
Guided customers in menu selections and accommodated special requests to enhance dining experience at Backdoor Saloon.
- Oversaw inventory of supplies and relayed needs to management to ensure adequate stock levels.
- Maintained cleanliness and organization of dining area throughout shifts.
- Collaborated with kitchen staff to ensure timely order delivery.
- Trained new waiters on food service procedures and customer service standards to maintain service quality.
- Worked closely with kitchen staff to ensure prompt delivery of food items when requested by guests.
Volunteer
Houghton Lake High School
Houghton Lake
04.2022 - 05.2022
Mentored younger students during after-school programs and tutoring sessions.
- Collaborated with staff to foster a supportive learning environment for students.
- Worked with other volunteers to cultivate a cooperative and engaging atmosphere.
- Executed supervisor instructions and completed tasks on schedule, ensuring program efficiency.
- I have volunteered at several youth sports programs throughout the years at my local school.
Education
Some College (No Degree) - Cyber Security
Kirtland Community College
St.Helen Skills
- Customer service and support
- Service excellence
- Team coordination
- Effective communication
- Time management
- Critical thinking
- Network security
- Threat analysis
Timeline
Head Waiter
Backdoor Saloon
06.2023 - Current
Volunteer
Houghton Lake High School
04.2022 - 05.2022
Some College (No Degree) - Cyber Security
Kirtland Community College