Ethan Newcomb
Salisbury ,NC
Summary
During my high school career, I took five semesters of woodworking. During those four years, I participated in two competitions. The first competition was SkillsRowan during my senior year, where I made a picnic table. The second competition was SkillsUSA, also during my senior year, and it was in Greensboro, NC. In that competition, high school woodworking students all over the state competed together. Overall, I placed well in both competitions, and learned how to be a better woodworker.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Food Lion
China Grove, NC
07.2017 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Educated customers on promotions to enhance sales.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Provided primary customer support to internal and external customers in fast-paced environment.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
High School Diploma -
Jesse C. Carson High School
China Grove, NC06.2019
Skills
- Credit card processing
- Report preparation
- Sale expertise
- Complaint resolution
- Money handling abilities
- Creative problem solving
- Retail materials management
Language
During my High School Career, I took 5 Spanish courses, and retained the material quite well.
Timeline
Customer Service Representative
Food Lion
07.2017 - Current
High School Diploma -
Jesse C. Carson High School
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