Summary
Overview
Work History
Education
Skills
Timeline
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Ethan Patten

Bridgeville,PA

Summary

I am a responsible and motivated student ready to apply my education in the workplace. I started out my Associates degree at Pittsburgh Technical College before they closed, and transferred to Penn Commercial to finish my degree. I am proficient in the drafting softwares listed below.

Overview

2
2
years of professional experience

Work History

Specialty Customer Service Associate

Lowes Home Improvment
Carnegie, PA
05.2023 - Current
  • Demonstrated active listening skills when responding to customer questions and complaints.
  • Escalated unresolved customer issues to the appropriate department or manager for resolution.
  • Tracked inventory levels of popular items to ensure availability for customers' orders.
  • Suggested product solutions based on individual customer needs.
  • Answered phone calls from customers promptly and courteously.
  • Provided accurate quotes for requested products or services.

Education

High School Diploma -

South Fayette High School
Oakdale, PA
06-2021

Associate of Science - Computer Aided Drafting And Design

Pittsburgh Technical College - CLOSED
Oakdale, PA
06-2024

Associate of Science - Computer Aided Drafting And Design

Penn Commercial Business Technical School
Washington,PA
06-2025

Skills

  • MicroStation
  • AutoCAD
  • Civil 3D
  • Plant 3D
  • Revit
  • Inventor
  • SolidWorks
  • Microsoft Office Suite

Timeline

Specialty Customer Service Associate

Lowes Home Improvment
05.2023 - Current

High School Diploma -

South Fayette High School

Associate of Science - Computer Aided Drafting And Design

Pittsburgh Technical College - CLOSED

Associate of Science - Computer Aided Drafting And Design

Penn Commercial Business Technical School

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Ethan Patten