Ethan Peters
Superior Ambulance Service
Chicago,IL
1
Certification
5
years of professional experience
Professional with combined 3 years of Emergency Services experience both in volunteer and paid positions with a concrete understanding of emergency services operations and protocol, as well as community relations with the communities in which I serve.
Work History
Barista
7 Months- Perform duties in this role alongside my full-time position as an EMT, typically on off-days from Superior Ambulance
- Work as a team in a high-volume coffee shop mainly during early morning peaks of high customer volume and order output
- Collaborate with team in high-volume coffee shop during early morning peaks to efficiently manage customer orders
- Create memorable experiences and a welcoming environment for customers, fostering community relations with local regular customers
Emergency Medical Technician
2 Years- Deliver quality patient care and transportation in accordance with EMS Region X (St. Francis Hospital) protocol and medical direction
- Effectively communicate with medical professionals when transferring care of patients
- Safely operate emergency vehicles with public safety in mind
- Since July 2025, work as an EMT on an ALS ambulance providing advanced life support care and transportation, further expanding my knowledge and exposure to emergency medical care and services
Field Training Officer
1 Year 11 Months- Trained and assessed new-hire candidates of company at the level of Emergency Medical Technician, and with regards to company-specific policy, operating procedures and EMS Region X protocol and medical direction
- Compiled observation reports post-ride time training shifts, identifying strengths and areas for improvement to guide ongoing training and supervision.
- Acted as a safety and policy compliance liaison for the company at all times, even without a new hire candidate
Front Desk Agent
1 Year 4 Months- Excellent hospitable skills used to check in/out hotel guests, while using hotel management software to edit and make room reservations, manage hotel occupancy, and run daily reports necessary to ensure fluid hotel operation
- Received hotel’s annual “Above and Beyond 2023” award from supervisor showcasing willingness and ability to provide the best guest services no matter the situation
- Worked as a team to uphold company policy to provide unforgettable memories for guests
Transportation Security Officer (TSO)
4 Months- Underwent rigorous selective and training process with the core of checkpoint screening training being held at the Federal Law Enforcement Training Center (FLETC) held via virtual attendance due to ongoing COVID precautions at the time
- Operated various machinery in order to effectively analyze and screen passengers’ carry on baggage, and their person
- Provided national security measures while maintaining customer service expectations, and while following standard operating procedure
- Worked effectively in a team setting to accomplish the collective goal of the organization where teamwork and critical thinking skills are paramount
Barista
3 Months- Employee of a Starbucks - Licensed store that followed company procedure for crafting coffee and other beverages to customer order requests while using appropriate machinery
- Greeted customers with excellent customer service attributes while using POS system to input orders, and process all transactions
- Prepared food orders by following food handling protocol and warming food using ovens to the directed time depending on the product
Education
Bachelor of Science - Criminal Justice
- Minor of Psychology obtained
- 3.7 GPA
- Club Golf Team and Bronco Ambassador Member
- cum laude graduate
Emergency Medical Technician Certification Course
Skills
Emergency management
Emergency vehicle operation
Policy enforcement
Critical decision-making skills
Customer service management
Multitasking and organization
Calm under pressure
De-escalation techniques
Integrity and honesty
Compassion and empathy
Certification
- American Heart Association - BLS Provider (CPR & AED) card
- National Registry of Emergency Medical Technicians (NREMT) - Emergency Medical Technician (EMT) Certification
- Illinois Department of Public Health - Emergency Medical Technician (EMT)
Timeline
Barista
Starbucks
01.2026 - CurrentRead More
Emergency Medical Technician
Superior Ambulance Service
08.2024 - CurrentRead More
Field Training Officer
Superior Ambulance Service
08.2024 - 07.2026Read More
Front Desk Agent
Inn at 500 Capitol
04.2023 - 08.2024Read More
Transportation Security Officer (TSO)
Transportation Security Administration (TSA)
05.2022 - 09.2022Read More
Barista
Aramark (Starbucks)
02.2022 - 05.2022Read More
Boise State University
Bachelor of Science from Criminal Justice
Read More
Idaho CPR Plus
Emergency Medical Technician Certification Course
Read More
Qualifications
- Problem solver that is equipped to critically decide how to best navigate otherwise difficult or high-stress situations while maintaining composure and standard operating procedures (SOP)
- Experience working in emergency services, a crucial foundation to a career in the field
- More than 6 years of effective communication with the public in various workplace settings to include customer service, hospitality, security, and emergency medical services
- 3 years professional experience in Emergency Medical Services (EMS) aiding to my excellent time management, quick and crucial decision making abilities, working in a team dedicated to public service, and community relations with the community I serve
Awards
Recipient of Inn at 500 Hotel's annual "Above and Beyond" award for 2023, attesting to my drive to provide the best service to others, and teamwork to my peers.