Motivated worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines. Fast learner, adapts to changes. Pays attention to detail, organized. Pursues every opportunity to support team members and proactively address issues. Strong personal experience in emergency services.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Barista
Baker's Dozen
06.2022 - Current
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Controlled line and crowd with quick, efficient service.
Cleaned counters, machines, and common areas.
Maintained regular and consistent attendance and punctuality.
Used POS system to accurately enter orders and process payments.
Emergency Medical Technician
American Legion Ambulance Fund LLC
12.2014 - Current
Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
Conducted equipment and vehicle checks to maintain continuous and safe operation.
Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Evaluated patient histories to assess and prioritize levels of care.
Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
Trained new EMTs on proper protocols and procedures.
Assessed medical conditions of patients in pre-hospital settings.
Assessed nature and extent of illness or injury to establish and prioritize medical procedures.
Followed all safety protocols and took necessary precautions while providing care.
Administered CPR, oxygen and other life-saving medical treatments.
Responded to 911 calls for medical emergencies.
Delivered emotional support to patients and families.
Medical Assistant
Internal Medicine Group LLC
12.2016 - 04.2022
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Performed clinical testing including EKG's, urine collection and testing, flu, strep, pregnancy point of care testing.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Taught patients about medications, procedures, and care plan instructions.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Measured patient spirometry.
Familiar with Greenway program for medical records.
Collected and documented patient medical information such as blood pressure and weight.
Called and faxed pharmacies to submit prescriptions and refills.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Education
No Degree - Nursing Pre Requisites
Three Rivers Community College
Norwich, CT
High School Diploma -
Plainfield High School
Central Village, CT
06.2012
Skills
Performance Improvement
Active Listener
Interpersonal skills
Stress management
Time management
Problem-solving
Emergency Management
Critical Decision-Making Skills
Basic Life Support
CPR Certification
Medical Terminology
Multi-Patient Triage
Accomplishments
Promoted to EMT crew chief driver
Volunteer EMT for Voluntown Fire Department, Voluntown CT
Received William Mercier VFW medical certificate of commendation for 6 years of exemplary service to humanity on January 23, 2020
Certification
Certified Emergency Medical Technician 04/17/2017-Current
Certified Emergency Medical Responder 02/23/2015-09/30/2017