Ethan Phillips
Huntington,WV
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Store Team Member
Sheetz
03.2024 - Current
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
- Interacted positively with team members and customers to promote commitment to organization's vision and values.
Front Desk
Marshall Recreation Center
10.2021 - 05.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Overnight Stocker
Walmart
05.2022 - 07.2022
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day's operation.
Stocker
Foodland
04.2021 - 07.2021
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Theater Associate
Marquee Cinemas
12.2020 - 04.2021
- Consistently provided friendly service to promote better customer engagement.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
Education
High School Diploma -
Richwood High School
05-2021
BBA - Health Care Management
Marshall University
12-2025
BBA - Business Management
Marshall University
Huntington, WV12-2025
Skills
- Loss prevention strategies
- Cash handling accuracy
- Customer service
- Friendly and helpful
- Strong communication and interpersonal skills
- Attention to detail
- Team building
- Positive customer engagement
- Workplace safety
Timeline
Store Team Member
Sheetz
03.2024 - Current
Overnight Stocker
Walmart
05.2022 - 07.2022
Front Desk
Marshall Recreation Center
10.2021 - 05.2023
Stocker
Foodland
04.2021 - 07.2021
Theater Associate
Marquee Cinemas
12.2020 - 04.2021
High School Diploma -
Richwood High School
BBA - Health Care Management
Marshall University
BBA - Business Management
Marshall University
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