Ethan Pierce
Laie,HI
Summary
Dynamic and results-driven professional with proven leadership and communication skills. Adept at fostering teamwork and enhancing customer satisfaction, I excel in conflict resolution and adaptability. My experience as a Lifeguard showcases my commitment to safety and attention to detail, ensuring a positive environment for all patrons.
Overview
6
6
years of professional experience
1
1
Certification
Work History
CASHIER
Ace Hardware
La'ie, HI
01.2025 - Current
- Processed returned merchandise by strictly following store return and exchange procedures.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Helped customers find specific products, answered questions, and offered product advice.
MISSIONARY
The Church of Jesus Christ of Latter Day Saints
Bogota, Colombia
08.2022 - 07.2024
- Taught and mentored individuals and families, promoting spiritual growth and self-improvement.
- Developed strong communication and interpersonal skills, engaging with diverse audiences in order to ensure seamless coordination and teamwork.
- Demonstrated leadership and initiative, leading and training teams of up to 15 individuals, and analyzed statistics to find ways to increase performance.
- Adapted to a new culture and language (Spanish), expanding cultural competence.
GUEST ADVOCATE
Target
Rancho Santa Margarita, USA
06.2020 - 08.2021
- Answered questions and provided information about products, services, and promotions.
- Resolved customer complaints and concerns in a professional and courteous manner.
- Processed transactions, returns, and exchanges, and maintained a clean and organized store environment.
- Worked collaboratively with other team members to achieve goals, store objectives, and stay up-to-date with product knowledge and company initiatives.
LIFEGUARD (Seasonal)
Coto Valley Country Club
Rancho Santa Margarita, USA
06.2019 - 08.2021
- Ensured patron safety through vigilant surveillance, prompt response to emergencies, conducted rescues, provided first aid, and administered CPR/AED as needed.
- Enforced facility rules and regulations to maintain a safe environment, and maintained equipment and facilities to ensure readiness and cleanliness.
- Demonstrated strong communication and customer service skills in a fast-paced environment.
Education
High School Diploma -
Tesoro High School
Las Flores, CA06-2021
Some College (No Degree) - Accounting
Brigham Young University Hawaii
Laie, HISkills
- Leadership and Team Management
- Adaptability, Cultural Awareness
- Communication, Conflict Resolution
- Teamwork and collaboration
- Time Management and Organization
- Adaptability, Flexibility
- Attention to detail and accuracy
Accomplishments
Eagle Scout Award
Languages
Spanish
Full Professional
Certification
Red Cross CPR/First Aid Certified
Timeline
CASHIER
Ace Hardware
01.2025 - Current
MISSIONARY
The Church of Jesus Christ of Latter Day Saints
08.2022 - 07.2024
GUEST ADVOCATE
Target
06.2020 - 08.2021
LIFEGUARD (Seasonal)
Coto Valley Country Club
06.2019 - 08.2021
High School Diploma -
Tesoro High School
Some College (No Degree) - Accounting
Brigham Young University Hawaii
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