Ethan Poe
Lowes Home Improvment
Hudson
3
years of professional experience
Detail-oriented fulfillment associate with a proven track record in processing orders and managing inventory. Committed to maintaining high standards in quality assurance and customer service while fostering a collaborative team environment.
Work History
Fulfillment Associate
1 Year 5 Months- Processed customer orders efficiently to ensure timely fulfillment and delivery.
- Operated warehouse equipment, including forklifts, to manage inventory effectively.
- Collaborated with team members to maintain organized picking and packing areas.
- Inspected incoming shipments for quality assurance and accurate counts.
- Assisted in training new associates on safety protocols and operational procedures.
- Engaged with customers to resolve inquiries related to order status and product availability.
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
Tire Technician
11 Months- Conducted thorough inspections of tires for damage or wear, enhancing operational standards.
- Maintained accurate inventory of tire stock, facilitating timely replenishment and reducing delays.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly to enhance experience.
- Improved customer satisfaction by providing timely and accurate tire services.
- Collaborated with team members to complete complex repair jobs effectively and efficiently.
- Analyzed customer needs to recommend suitable tires for personalized requirements.
- Sourced tires to meet customer quality and budget needs.
Education
High School Diploma
- Honor Roll 2021-2023
- 3.7 GPA
- Extracurricular Activities: JROTC
- cum laude graduate
Skills
Teamwork and collaboration
Willing to learn
Attention to detail
Product packaging
Timeline
Fulfillment Associate
Lowes Home Improvment
02.2025 - 07.2026Read More
Tire Technician
Walmart
10.2023 - 09.2024Read More
Hudson High School
High School Diploma
Read More