Monitors the daily execution of IU campus-wide DEI programs and initiatives.
Proactively ensures all projects adhere to the framework, meet stakeholder deliverables, and delegated tasks are completed through Basecamp.
Oversees IU Diversity social media accounts through Sprout Social and directs the social media team in implementing best practices for increasing student engagement and awareness of DEI programs, initiatives, opportunities, and achievements.
Develops and executes social media campaigns, strategies, and agendas to promote IU Diversity campus-wide.
Assists in the facilitation of DEI events, and produces live event social media content, photography, and videography.
Manages the IU Diversity e-commerce store through Big Commerce, creates email campaigns, fulfills all orders, addresses all customers' questions and concerns, and reports quarterly and yearly sales analytics to the financial team.
General Manager
Bub's Burgers
11.2021 - 04.2022
Led a team of 10 full-time employees and 20 part-time employees
Coordinated all day-to-day operations and delegated tasks to staff members.
Leveraged historical sales data to inform projections for resources and staffing needs
Monitored financial performance, set budgets, and controlled expenses to provide financial stability and long-term organizational growth.
Identified strategies to maximize the usage of materials to advance the restaurant's efforts toward sustainability.
Trained and onboarded all employees to ensure a positive work environment centered on maximizing revenue.
Collaborated with staff to communicate scheduling expectations and maintained open discussions to ensure the restaurant was fully staffed.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Marketing Manager
Indiana University
05.2020 - 04.2021
Generated weekly advertising proposals detailing placement, medium, audience, and messaging of the campaign for the promotion of an event.
Lead the revision of all components of marketing projects to ensure promotional materials are clear and concise.
Researched developing trends to stay updated with new ideas and marketing practices.
Promoted all upcoming events for Late Nite and the Student Involvement and Leadership Center.
Strategically planned and tracked analytics for all marketing campaigns.
Executed promotional events to bring awareness to Late Nite and to increase social media following.
Utilized marketing concepts to archive the user experience and document the events through photography.
Seasonal Floor Lead
Macy's
08.2018 - 10.2020
Optimized customer experience by employing merchandising techniques, elevating the shopping experience
Contributed to the maintenance of the sales floor by cleaning, organizing, and assisting with store check-outs
Addressed and resolved all customer inquiries and complaints with timeliness and professionalism.
Created new and revamped existing location's social media accounts.
Assisted supervisor with feedback for employee performance evaluations.
Managed store inventories with periodic audits to verify correct counts and adherence to stock management protocols.
Education
MBA - Business Administration And Strategic Finance
Oversees all operations of a 30+ member chapter, proactively serving the Bloomington community through philanthropy. Aiming its focus on issues that greatly impact minorities and the youth of the nation.
Alpha Phi Omega Service Fraternity , VP of Communications, 02/2020 - 01/2021.
Produced email programs updating members on upcoming community service projects and events. Volunteered 15+ hours per month to aid the completion of service projects, including delivery of food to food-insecure students, collecting non-perishable items for local food pantries, and other projects.
Certification
Diversity, Equity, And Inclusion Leadership Certification
Timeline
Project Management Coordinator
Indiana University
03.2022 - Current
General Manager
Bub's Burgers
11.2021 - 04.2022
Marketing Manager
Indiana University
05.2020 - 04.2021
Seasonal Floor Lead
Macy's
08.2018 - 10.2020
MBA - Business Administration And Strategic Finance