Ethan Rhaburn

• Managed end-to-end technical projects, collaborating with clients to define requirements, prioritize tasks, and deliver customized systems on time.
• Troubleshot hardware and software issues, optimized system stability, and implemented upgrades.
• Maintained meticulous documentation and project tracking for all builds, emphasizing quality and accuracy.
• Provided technical guidance and training to junior staff and clients on system operations and best practices.
• Coordinated multiple projects simultaneously, demonstrating strong organizational skills and attention to detail.

• Led cross-functional projects by defining requirements, refining deliverables, and coordinating 1–2 teams to achieve business objectives.
• Owned project backlogs, prioritized tasks, and supported sprint planning to align engineering work with company goals.
• Applied SQL, Python, and R to analyze client and business data, track KPIs, and generate actionable reports for leadership.
• Acted as primary liaison between internal teams and clients, translating business needs into technical specifications.
• Monitored project timelines, identified blockers, and implemented solutions to ensure on-time delivery.
• Conducted workshops and training sessions for team members on project processes and reporting standards.
• Handled 30+ client interactions daily, ensuring satisfaction, compliance, and timely resolution of requests.