Ethan Rivera
Brooklyn,NY
Summary
A motivated individual seeking a dynamic customer service role where there is room to continue in providing top-notch service, handling transactions with precision, and effectively resolving customer inquiries.
Overview
3
3
years of professional experience
Work History
Barista/Barista Trainer
Starbucks
03.2022 - 11.2024
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees and delegated daily tasks and responsibilities.
- Trained and mentored new employees to maximize team performance.
Education
Vocational - Visual And Performing Arts
Barbizon Modeling And Acting School
Manhattan, NY01.2024
Skills
- Up-Selling
- POS Systems
- Soft Selling
- New Hire Training
- Espresso Machine Operation
- Conflict Resolution
- Customer service
- Communication skills
- Cash Handling
- Multitasking
- Espresso Machine Operation
- Conflict Resolution
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Barista/Barista Trainer
Starbucks
03.2022 - 11.2024
Vocational - Visual And Performing Arts
Barbizon Modeling And Acting School
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