Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ethan Rojas

Chula Vista,CA

Summary


Dynamic and results-oriented 19-year-old college student with a passion for exploration, a strong work ethic, and a diverse skill set. Recognized for dedication and proficiency in a variety of areas, including such as communication, teamwork, leadership, technical skills. Adept at balancing academic pursuits with active involvement in sports, showcasing the ability to manage time effectively and excel in high-pressure situations. Eager to contribute enthusiasm, adaptability, and a proven track record of hard work to a dynamic professional environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Valet Driver

Ace Valet
07.2023 - Current
  • Parked and retrieved cars carefully to prevent damage and avoid delays.
  • Welcomed arriving guests and explained car retrieval procedures.
  • Recorded make, model and exact location of each parked vehicle for easy retrieval.
  • Established positive guest relationships through consistent delivery of excellent customer service.
  • Drove varied vehicles, including luxury and sports models, safely and legally.

Securrity Guard

Guardian Wings
02.2023 - 06.2023
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Responded quickly to emergency situations to assess and deflect issues.

Customer Service Representative

Skyzone Trampoline Park
12.2021 - 06.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
  • Answered constant flow of customer calls with minimal wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Customer Service Representative

Avis Budget Car Rental
02.2021 - 09.2021
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

No Degree - Business Economics

Southwestern Community College
Chula Vista, CA
06.2024

Skills

  • Excellent Customer Service
  • Planning and Scheduling
  • Bilingual in Spanish and English
  • Patience and composure
  • Ability to multitask
  • Customer service orientation
  • Attention to detail
  • Teamwork and collaboration
  • Adaptable to change
  • Organizational skills

Certification

Coding certifications in HTML, CSS, JAVA, R

Languages

Spanish
Professional Working

Timeline

Valet Driver

Ace Valet
07.2023 - Current

Securrity Guard

Guardian Wings
02.2023 - 06.2023

Customer Service Representative

Skyzone Trampoline Park
12.2021 - 06.2023

Customer Service Representative

Avis Budget Car Rental
02.2021 - 09.2021

No Degree - Business Economics

Southwestern Community College

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Ethan Rojas