EMANUEL CABRERA
Wheatley Heights,USA
Summary
Good listening skills combined with a detail-oriented and attentive nature. Problem-solver with experience in customer service. Employee who is self-motivated and has a flexible schedule and availability.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Valet Driver
Parking Systems
04.2023 - Current
- Streamlined communication between team members using walkie-talkies, resulting in quicker response times for guest requests.
- Ensured smooth operations, coordinating with team members for efficient vehicle movement and storage.
- Established positive guest relationships through consistent delivery of excellent customer service.
- Recorded make, model and exact location of each parked vehicle for easy retrieval.
- Parked and retrieved cars carefully to prevent damage and avoid delays.
- Collaborated with security personnel to report suspicious activity or concerns regarding guest vehicles in a timely manner.
- Increased repeat business through exceptional customer interactions and professional demeanor.
Line Cook
Burrito Mariachi
12.2021 - 12.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Waiter
The Royalton on The Greens
07.2021 - 12.2021
- Checked on guests to make sure they were happy with their meals and recommended additional items to boost restaurant sales
- Assisted kitchen staff in delivering proper food counts by determining the number of food items required for complete
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Cashier
Taco Bell
03.2021 - 07.2021
- Credit cards, checks, gift cards, and coupons were all processed by me
- Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans
- Counted cash in the register drawer to keep the register balanced at the start and end of each shift
- Handled POS transactions such as checks, cash, credit card purchases, and refunds
Education
High School Diploma -
Half Hollow Hills West High School
Dix Hills, NY01.2021
Skills
- Cash Handling
- Cleaning and sanitizing
- Cash counting
- Excellent verbal communication
- Customer service
- Credit card authorizations
- Excellent customer service
- Time management skills
- Patience and composure
- Quick decision making
- Valid Driver's license
- Adaptable to change
- Manual and automatic driving
- Bilingual in Spanish
- Customer service excellence
- Customer service and support
- Stress tolerance
Certification
BOCES Wilson Tech Auto Body Certificate - June 2021
Timeline
Valet Driver
Parking Systems
04.2023 - Current
Line Cook
Burrito Mariachi
12.2021 - 12.2022
Waiter
The Royalton on The Greens
07.2021 - 12.2021
Cashier
Taco Bell
03.2021 - 07.2021
BOCES Wilson Tech Auto Body Certificate - June 2021
High School Diploma -
Half Hollow Hills West High School
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