Ethan Saunders
West Chester,PA
Summary
I am a High-energy Shift Supervisor brings outstanding leadership and professionalism. I have become knowledgeable in overseeing facility operations and delegating work to employees. I am a positive and upbeat professional with results-focused approach.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
Snap Custom Pizza and Salads
Exton, PA
09.2023 - Current
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Provided feedback to employees regarding their performance in order to improve productivity.
- Responded promptly to customer inquiries or complaints in a professional manner.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Taught staff upselling techniques to meet revenue targets.
Shift Leader
Firehouse Subs
Lancaster, PA
12.2019 - 08.2023
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Adhered to all health code regulations while preparing food items for customers.
Team Sports Associate
Dicks Sporing Goods
Downingtown, PA
09.2022 - 04.2023
- Greeted customers upon entering the store with friendly demeanor.
- Assisted customers with product selection and ordering process.
- Received, processed, and stocked merchandise in accordance with store policies.
- Answered phone calls regarding inquiries about products or services.
- Built and maintained working relationships with peers and upper management.
Education
Bachelor of Science - Microbiology
West Chester University of Pennsylvania
West Chester, PA05-2026
Associate of Arts -
Eastern Gateway Community College
Steubenville, OH05-2023
High School Diploma -
Hempfield High School
Lancaster, PA06-2020
Skills
- Customer service
- Communication skills
- Problem solving
- Staff supervision
- Cash handling
- Hardworking
Timeline
Shift Supervisor
Snap Custom Pizza and Salads
09.2023 - Current
Team Sports Associate
Dicks Sporing Goods
09.2022 - 04.2023
Shift Leader
Firehouse Subs
12.2019 - 08.2023
Bachelor of Science - Microbiology
West Chester University of Pennsylvania
Associate of Arts -
Eastern Gateway Community College
High School Diploma -
Hempfield High School
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