Ethan Shoop
SAXTON,PA
Summary
Experienced business professional with strong focus on team collaboration and achieving results. Skilled in operations management, strategic planning, and resource optimization. Known for flexibility in adapting to changing needs and providing reliable leadership. Prepared to make significant impact in driving business success and fostering team growth.
Overview
10
10
years of professional experience
Work History
Owner/Operator
Shoop's Garage
06.2024 - Current
- Oversaw daily operations, ensuring efficient workflow and timely service delivery.
- Developed customer relationship strategies, enhancing client loyalty and satisfaction.
- Trained and mentored staff on best practices in automotive repair and customer service.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Mechanical Technician
Dively's Garage
08.2020 - 06.2024
- Diagnosed mechanical issues using advanced diagnostic tools and techniques.
- Performed routine maintenance on a variety of vehicles, ensuring optimal performance.
- Performed calibration, troubleshooting, diagnosis, and repair of ADAS equipment.
- Kept detailed records of repairs and maintenance for reference in future work.
- Installed, calibrated, and removal of Intoxalock D.U.I. equipment
Mechanic
Glenny's Garage
08.2015 - 07.2020
- Performed routine maintenance, ensuring optimal vehicle performance and safety compliance.
- Disassembled defective parts to make proper repairs.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
- Spearheaded initiatives aimed at improving overall sustainability within the department, such as recycling used oil or adopting more fuel-efficient technologies where feasible.
- Scheduled and oversaw maintenance services for 37 pieces of equipment and fleet vehicles.
Education
Diploma - Motorcycle Technology
York Technical Institute
York, PACertificate - Emerging Vehicle Technology / Hybrid/ Electric
A.A.S.P. Tools Pennsylvannia
Certificate - Current And Emerging Technology And Diagnosis
Standard Pro Training
Carquest Techinical Institute
Skills
- Operations management
- Inventory management
- Negotiation
- DOT compliance
- Cost management
- Strong work ethic
- Vehicle inspections
- Attention to detail
Timeline
Owner/Operator
Shoop's Garage
06.2024 - Current
Mechanical Technician
Dively's Garage
08.2020 - 06.2024
Mechanic
Glenny's Garage
08.2015 - 07.2020
Diploma - Motorcycle Technology
York Technical Institute
Certificate - Emerging Vehicle Technology / Hybrid/ Electric
A.A.S.P. Tools Pennsylvannia
Certificate - Current And Emerging Technology And Diagnosis
Standard Pro Training
Carquest Techinical Institute