Ethan Smith
Mount Juliet,TN
Summary
Focused, individual with a hardworking nature and can adapt to changing flight schedules and conditions. Ready to shift focus to meet departure schedules. Known for good team attitude, uplifting spirit and dedication to task completion in a safe manner.
Overview
3
3
years of professional experience
Work History
Ramp Agent
Southwest Airlines
Nashville, TN
05.2023 - Current
- Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
- Assisted passengers with special needs including wheelchairs, strollers, and other mobility aids.
- Followed safety procedures such as using reflective gear while working on the ramp.
- Organized baggage carts for loading onto planes accurately according to airline specifications.
- Inspected aircraft exterior prior to takeoff for any hazards or debris that could cause damage during flight.
- Load the bags into designated carts according to their destination, and then transport them to the appropriate gate.
- I transported local bags from the planes to the baggage claim area and moved transfer bags from one plane to another, following the passengers' itinerary.
- When working on the gates, I lead and direct two other people in order to turn the aircraft back out in a safe and speedy manner.
- I have been a trainer for approximately nine months and have instructed six to seven trainees, prioritizing safety as the foremost element of their training, in addition to teaching them the correct methods to fulfill their job responsibilities.
Grocery Clerk
Publix
Mount Juliet, TN
08.2021 - 05.2023
- Assisted customers with locating items in the store, answered questions about products and prices.
- Stocked shelves, rotated merchandise and ensured product freshness.
- Organized backroom storage areas according to company standards for safety and efficiency.
- Utilized knowledge of store layout to direct customers towards desired items quickly.
- Monitored expiration dates on food products to ensure quality control measures were met.
- Assisted with training new employees on proper operation of cash registers, stocking procedures and customer service protocols.
- Escorted customers to appropriate aisles or shelves to assist with purchasing decisions.
Education
Automotive Technology Certificate - Automotive Mechanics
Tennessee College of Applied Technology
Smyrna, TN05-2022
High School Diploma -
Wilson Central High School
Lebanon, TN05-2021
Skills
- Heavy Lifting
- Equipment Inspection
- Baggage Management
- Team Leadership
- Aircraft Safety Checks
- Flexible Schedule
- New Agent Training
- On time
- Respectful
Accomplishments
- Eagle Scout
- Southwest Employee Ramp Agent of the quarter
- Highschool graduate
Affiliations
- Dedicated Christian
Timeline
Ramp Agent
Southwest Airlines
05.2023 - Current
Grocery Clerk
Publix
08.2021 - 05.2023
Automotive Technology Certificate - Automotive Mechanics
Tennessee College of Applied Technology
High School Diploma -
Wilson Central High School
Similar Profiles
Jenna PriceJenna Price
Flight Attendant at SkyWest Airlines/Southwest AirlinesFlight Attendant at SkyWest Airlines/Southwest Airlines
Margaret SaveMargaret Save
Freight Agent at Southwest AirlinesFreight Agent at Southwest Airlines
Corine OronaCorine Orona
Customer Service Representative at Southwest AirlinesCustomer Service Representative at Southwest Airlines
Bolton WhyteBolton Whyte
Duty Supervisor at Southwest AirlinesDuty Supervisor at Southwest Airlines
Stephanie HallStephanie Hall
Office Manager at Alpha DesignsOffice Manager at Alpha Designs