Ethan Smith
Tampa,FL
Summary
Innovative Digital Operations Manager known for high productivity and efficient task completion. Possess specialized skills in digital strategy development, process optimization, and cross-functional team leadership. Excel in communication, problem-solving, and adaptability, ensuring seamless operational workflows and project success.
Overview
9
9
years of professional experience
Work History
Communications & Digital Operations Manager
OnPlace Collective
Sarasota, Florida
07.2024 - Current
- Oversaw end-to-end production of multi-community email newsletters, managing content strategy, design, scheduling, and distribution to enhance resident engagement across portfolio of residential properties.
- Designed branded digital assets including logos, event graphics, and marketing collateral to support lifestyle programming initiatives and improve community identity.
- Develop and deliver comprehensive platform training programs for Lifestyle Directors, equipping teams with the tools and workflows needed to execute. community engagement strategies.
- Collaborate cross-functionally with community management and programming teams to align communications with brand standards and resident experience goals
Director of Implementation
Collective Alternative
Fishers, IN
07.2023 - 07.2024
- Led project implementations for diverse clients, ensuring alignment with client objectives and sector-specific requirements.
- Developed strategic plans to streamline operational processes and enhance efficiency.
- Coordinated cross-functional teams to ensure timely project delivery and alignment.
- Managed client relationships to identify needs and deliver tailored solutions that enhance client satisfaction.
- Analyzed feedback from stakeholders to improve service delivery and processes.
- Conducted regular status meetings to evaluate project progress and proactively address stakeholder concerns.
Marketing Manager
Caesars Entertainment
Shelbyville, IN
04.2017 - 07.2023
- Managed digital advertising campaigns across platforms, increasing audience interaction.
- Developed and executed social media strategies, boosting brand visibility and engagement.
- Analyzed campaign performance metrics to refine future marketing strategies effectively.
- Created innovative promotional ideas that contributed to sales growth.
- Coordinated promotional events to attract new customers and enhance guest experiences.
Education
Bachelor of Science - Marketing Management
Indiana University
IN05-2018
Skills
- Content strategy
- Data analysis
- Project management
- Client relationship management
- Cross-functional collaboration
- Platform training
- Event coordination
- Problem solving
Timeline
Communications & Digital Operations Manager
OnPlace Collective
07.2024 - Current
Director of Implementation
Collective Alternative
07.2023 - 07.2024
Marketing Manager
Caesars Entertainment
04.2017 - 07.2023
Bachelor of Science - Marketing Management
Indiana University